In CWA you are not alone. Our union represents more workers in customer service, technical support, and customer contact professions than any other union. And, wherever you live in the U.S., you are not far from members of our union. CWA represents more than 650,000 men and women like us all across the U.S. (Canada and Puerto Rico); in both the private and public sectors of the economy; in telecommunications and information technology; media and publishing; health care; higher education; law enforcement and public service; in the airlines and in manufacturing.